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Glow Community Rules

Glow has rich potential as a place for Scotland’s children and young people to become confident digital citizens. The following Glow Community Rules are aimed at supporting learners, teachers and parents to develop a good awareness of e-safety and to take full advantage of Glow and the Internet in a positive, safe and responsible way. As a service provider, Education Scotland monitor, administer and control the Glow Service in accordance with these rules.

Be Secure

  • Always keep your Glow password to yourself.
  • Always sign out of Glow when you are no longer using it.
  • Don’t share your Glow login details with anyone else.

Be Polite

  • Always treat others with respect.
  • Never post or share a message, document, image, video or any other content that is inappropriate or likely to cause harm or offence to others.

Be Responsible

  • Always be mindful that once you put something online, that information may be beyond your control.
  • Never post or share a message, document, video or any other content online that you would not wish other learners, teachers or parents to see.
  • Don’t share photographs or videos of another person without their permission.
  • Remember that anything you do can be traced back to you.

Be Safe

  • Always remember to be careful when communicating over the Internet – other users may not be who they seem.
  • Don’t share your personal details with other people.
  • Never agree to meet someone in person who you have only met on the Internet unless accompanied by a parent, carer or other known and trusted adult.
  • Speak to an adult immediately if you see a message, image or anything else on the Internet that concerns you.
  • Only access content or applications that are appropriate for your age.
  • You should not use Glow services for any activity that may impact the security or safety of yourself or others.

Be Legal

  • Always treat others with respect
  • Never post or share a message, document, image, video or any other content that is inappropriate or likely to cause harm or offence to others.
  • If an application or tool is not provided by your local authority or school, please ensure that you have authorisation to access it.
  •  If you’re unsure about using applications or tools, please speak to your Glow Key Contact for advice.
  • Ensure that you have appropriate licences on your device while accessing Glow.

Note

As with all Internet activity, please remember to follow the guidance about Internet safety provided by your school. If you are a learner and have a question or need advice, speak to a teacher or other trusted adult.

Download the additional information and guidance for educators and staff on Internet safety.

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Internet Safety - Information for Educators and other staff

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Password Guidance

Passwords should be hard to guess to stop others being able to log into your account. However, this does not mean they should be hard to remember. Find out more about password guidance with some tips on choosing a secure password.

Video in Glow

This guidance covers the uploading and sharing of video content within Glow. This applies to all Glow users. Any misuse of the service will be reported to the relevant Glow customer and may result in the suspension of the user’s Glow account.

Do’s

  • Videos must be appropriate for educational use
  • You should ensure that the video content meets all local policies and guidance e.g. consent of participants if required
  • You should ensure that the videos do not contain information that is sensitive and you would not wish to be visible (e.g. passwords, awareness of surroundings)
  • Users should be aware of the audience when uploading videos and not make material available companywide that is not suitable for all learners
  • Users should confirm the permissions are set appropriately for all videos uploaded.

Don’ts

  • You must not upload or share videos that are inappropriate or likely to cause harm or offence to others
  • You must not upload or share videos that you are not authorised to use or that are not in accordance with the law

If you are aware of any inappropriate behaviour or content in Glow, please Report a Concern.

Full guidance for using Microsoft Stream can be found here.

Further information on how to stay safe online

360 degree safe Scotland

An interactive e-safety self-assessment tool tailored for use in Scottish schools, developed in partnership with the Scottish Government. This tool is also available in the Glow App Library.

UK Safer Internet Centre

A partnership of leading e-safety organisations offering a range of e-safety resources and services aimed at children and young people, parents and carers, and teachers.

Professionals Online Safety Helpline

Helpline delivered by the UK Safer Internet Centre offering expert e-safety advice for UK professionals who work with children and young people.

CEOP Safety Centre

National e-safety help and reporting centre for children and young people, parents and carers, and teachers. CEOP (Child Exploitation and Online Protection Command) is part of the National Crime Agency.

CEOP Education

CEOP’s education hub, providing e-safety advice and resources for children and young people, parents and carers, and teachers.

Scotland’s Anti-bullying Service

Scotland’s national anti-bullying service provides a comprehensive range of resources for children and young people, parents and carers, and teachers – including specific advice on online bullying.