Accessibility Statement

This accessibility statement applies to the Glow Connect website that is managed by Education Scotland.

AbilityNet has advice on making your device easier to use if you have a disability. This is an external site with suggestions to make your computer more accessible.

Reporting Accessibility Problems with this Site

We are constantly working to ensure that all parts of this website are fully accessibly.  If there are part of the site that you cannot access, or if you think we are not meeting accessibility requirements, please contact us:

We will consider your request and get back to you.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Website and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).  If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

How Accessible this website is

We know some parts of Glow Connect are not fully accessible:

  • Some decorative images are unnecessarily announced when using a screen reader
  • Some links are announced as URLs via screen readers and therefore do not provide you with information as to where the link will take you
  • Focus order on the page does not match the natural reading order of the language of the site
  • The burger menu on the site cannot be operated on a desktop using the keyboard or on iPad with VoiceOver activated
  • Some links download as PDF’s.  However, they are not announced as downloads to screen reader users.

Technical Information about this website’s accessibility

Education Scotland is committed to making all of its websites accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications)(No. 2) Accessibility Regulations 2018.

Compliance Status

This website and related services are partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the ‘non-compliances’ listed below.

Non-Accessible Content

The content listed below is non-accessible for the following reasons.

Non-Compliance with the Accessibility Regulations

The following items do not comply with the WCAG 2.1 AA success criteria:

WCAG GuidelineDescription
1.1.1 Non-text ContentDecorative images set with null alt text value
Insufficient alt text
Decorative images announced by screen reader
1.3.1 Info and RelationshipsLinks are not associated to heading
Table cells not associated to table headers
Radio buttons and question have not been programmatically associated
Landmarks do not have a unique identifier
Links that download are not announced as downloads
Incorrect semantic structure of lists
Repeated content
Inconsistent identification of required fields
1.4.5 Images of TextImages of text not announced
Insufficient alt text
Company logos are not announced as logos
1.4.11 Non-text ContrastFacebook icon fails to meet non-text colour contrast ratio
2.1.1 KeyboardBurger menu is inoperable when using VoiceOver
User is required to tab through all the elements in the menu navigation bar
2.4.1 Bypass BlocksSkip to content does not appear on desktop or mobile sites and does not function correctly
2.4.3 Focus OrderFocus order not in a logical sequence
2.4.4 Link Purpose (In Context)Links with no textLink text does not provide enough information as to where the link will take the user
Link text not descriptive enough to help users identify link destination
2.4.6 Headings and LabelsRepeated Content
3.2.1 On FocusUser is required to tab through all elements in the navigation bar
3.2.4 Consistent IdentificationSubmit Button does not look like a Call to Action button
Inconsistent identification of required fields
3.3.2 Labels or InstructionsLinks that download are not announced as downloads
4.1.1 ParsingCheckboxes should be coded as radio buttons
4.1.2 Name, Role, ValueCheckboxes should be coded as radio buttons
4.1.3 Status MessagesLoading spinner is not announced by screen reader

See the ‘What we’re doing to improve accessibility’ section below on how we are improving our site accessibility.

Disproportionate Burden

We are not currently claiming that any accessibility problems would be a disproportionate burden to fix.

Content That’s Not Within the Scope of the Accessibility Regulations

We are not currently claiming that any accessibility problems are not within the scope of the accessibility regulations.

What We’re Doing to Improve Accessibility

Education Scotland is currently working to address the areas of non-compliance detailed above and plan to have the Glow Connect website conform fully with WCAG 2.1 by March 2021. 

Preparation of this Accessibility Statement

This statement was prepared on 17/09/2020.  It was last reviewed on 17/09/2020.  This website was last tested in March 2020.  The test was carried out by User Vision.

The following approach was taken for the accessibility audit by User Vision:

  • Automated evaluation using Accessibility Insightts, Powermapper and Wave
  • Manual accessibility evaluation to code level using browser code inspectors, an approach that identifies issues that cannot be captured by automated tools
  • We viewed the application in a range of browsers:
    • Chrome, Firefox and IE on desktop
    • Safari on iPad & iPhone
  • We assessed pages using the following assistive technology:
    • NVDA (with Firefox and Chrome) screen reader for desktop
    • VoiceOver for iPad and iPhone (iOS)
    • Talkback for Android
  • We checked colour combinations using a colour contrast analyser to determine if there is enough contrast in the visual presentation.