You can change your Glow password at any time. To do so, click on your name in the top right corner of the Glow Launch Pad and select ‘Change Password’ from the drop-down menu:
You will be asked to enter your current password and then your new password twice. Aim for a ‘very strong’ password as indicated by the traffic light bar. Click ‘sign in with new password’ to complete the process:
Top Tip #
It is best practice to give RM Unify 5 – 10 minutes to process a new password before opening any apps within Glow.
The infographic on the right hand side could be shared with schools to support with this process.
Glow Password Reset guidance document is available to download below,
Resetting a Glow password #
The following video explains how to change or reset your Glow password.
Forgotten username #
If you forget your Glow username, please contact your school ICT or Glow co-ordinator. Alternatively, contact your local authority helpdesk using their Glow contact details.