Glow for parents and carers

Glow is the national online service funded by Scottish Government and provided by Education Scotland. This learning environment provides learners and educators across Scotland with access to a wide set of innovative digital services and resources designed to enhance learning and teaching across the whole curriculum.

Access to Glow is restricted to learners and educators who are issued with an account that can provide access to a number of different online services such as Microsoft Office 365Google Workspace for Education and Glow Blogs.

Online safety is of utmost importance in the delivery and management of Glow. Glow is not an open system, and should be viewed as an extension of the school/education establishment. Only learners, and adults who require access in relation to their role as teaching or support staff, are provided with Glow accounts. All adults will have been Disclosure Scotland checked at minimum prior to their individual Glow account being created. Therefore parents/carers logging in using their child’s Glow account and using Glow is not permitted. In addition, schools should not issue children’s Glow accounts directly to parents, or use Glow as a means to communicate information directly to parents. 

parent and child sitting looking at a tablet

Keep up to date with your children’s learning

Schools and local authorities are responsible for ensuring children are safe while at school and that there is an appropriate and safe way for parents and carers to engage with their child’s school in order to support learning. There are a number of ways in which parents/carers can keep informed about their children’s learning, some of these use Glow and do not require a Glow account to access them. Parents/carers can also be involved in their child’s learning by viewing and discussing their learning activities and content at the shoulder of their child while they are logged in to Glow.

Schools should be able to provide more information about how they are using Glow to share information as well as any alternative methods to Glow to engage with the school community and support learning.

Check with your child’s school/establishment to find out if they have created any public Glow Blogs, Google Sites or Sways to keep parents and carers up-to-date on their learning and homework through an interactive newsletter, school or class website.

Subscribe to the Education Scotland newsletter for Parent and Carers to keep informed of the latest educational developments.

Check with your child’s school/establishment to see how you can get notifications through their social media channels such as Twitter. Many teachers post regularly about the learning that is taking place across the school.

Contact your child’s school/establishment to find out how to receive emails or sign up to any other communication channels they are using e.g. they may be making use of services such as Guardian email summaries from Google Classroom.


School Blogs

School Sways

Stay safe online

Internet access at home can be different to the relatively safer access that is provided in a school environment.

School networks are often configured with additional safety measures in mind to reduce the likelihood of inappropriate content being displayed and to protect the learners from the external threats that exist in the open internet.

Internet security is a core element of Digital Literacy and pupils will learn about the importance of using strong passwords which should be kept safe at all times. Schools will encourage pupils not to share their passwords and not to let anyone else access Glow using their account in line with the Glow Community Rules.

It is important to recognise that the steps listed below will significantly reduce the overall risk to you and your child online. However, like school networks, no safety method is 100% effective and should you or your child see anything that concerns you in the Glow environment then please report it through Report a Glow Concern

Here are 6 steps to creating a safer online environment at home for your child:

Make sure your home WiFi has parental controls enabled
Consider changing the default WiFi password for your home router to prevent anyone outside your home from accessing it
Help reduce exposure to inappropriate or offensive content by turning on safe searching
Stay safe online by creating a strong password
Manage access to social networks and other online services by checking the security and privacy features
Use online safety family activities to talk to your children about staying safe whilst using the internet.

Further support and help

Need Help?

If you need help and can’t find what you need on these pages, please try the Knowledge Hub. If you still can’t find the information you need, feel free to contact Glow Enquiries.

Knowledge Hub
Glow Enquiries