From the 7th December all staff and pupils will be able to access the new Teams experience. This includes:
- The ability to easily switch between Microsoft accounts (e.g. a local authority M365 account and a Glow account) allowing more seamless collaboration and less disruption. This is referred to by Microsoft as Multi Tenant Multi Account (MTMA)
- Less resource intensive
- Updates such as new channels and chat experience, ability to see raised hands and participants while presenting in a Teams meeting and a new look based on system settings e.g. dark mode or other high contrast settings.
Access to the new Teams experience will allow staff and pupils to get used to the new features and functionality prior to Microsoft retiring Classic Teams at the end of March 2024.
This can be switched on using the toggle in the upper left area of the classic Teams app. Toggle on to try the new Teams.

To return to classic Teams classic, visit the three-dots menu in the top right corner of your Teams window, then toggle the New Teams switch to off. New Teams application will close the Teams classic will open.

It is currently available on the desktop client and rolling out for the web client (Edge and Chrome).
Microsoft Help
Known Issues and Key Differences
Microsoft have produced a page to provide information on areas they are still working on. It also includes useful information on some key differences between Classic and New Teams e.g. changes in presence behaviour.
Microsoft Help: Switch to the new Microsoft Teams – Microsoft Support
Technical Requirements
Even though this has been enabled in Glow to allow staff and students to toggle the new Teams experience there may be local device settings and policies that prevent the installation of the new Teams client. This is more likely to affect centrally managed school issued devices and you should refer to your standard support process if you are experiencing issues.
IT Administrators should perform local testing to ensure their centrally managed devices and networks are capable of installing the new Teams client. Further information is available directly from Microsoft.





