Google Meet & Chat

Google Meet can be used to hold video meetings/web conferences and Google Chat can be used to message other users. All users should be aware of local privacy and safeguarding policies before making use of this service. Google Chat is enabled for staff only.

Features of Google Meet in Glow

  • Only teaching and non-teaching staff can initiate Meets. Learners can only join these. All attendees in a Meet can share their video or screen. There can be up to up to 100 attendees in total in a Meet.
  • Host Management allows hosts to mute or remove participants in a meeting, limit who can share their screen, limit who can send chat messages, limit video sharing and end the Meet for all. There can be up to 25 hosts included from the total attendees.
  • Using Classroom Meets is recommended where learners are present. All teachers are automatically co-hosts for these and the Meet will only start when a host joins. Classroom members can join once a Meet starts and any external guests must be admitted by a host.
  • Quick Access settings can be used by hosts to control how attendees access. The default for this is OFF which means the Meet will not start until a host joins. Hosts can toggle this setting on a Meet by Meet basis.
  • Uninvited external meeting participants will not be able to join a Meet unless the host accepts the join request or they have been directly invited. An invited guest is someone added from the Meet or who has a Calendar invite.
  • Hosts should always make sure external guests are expected before allowing them to join. It is recommended that the Classroom Meets are not used when learners are involved. This means learners should not have the Meet link and join calls when they shouldn’t. Join requests will show if someone is external or not.
  • All anonymous users are blocked for Google Meets in Glow. This means that, for someone external to attend a Meet, they must have a Google account and be signed in with that.

Some hints and tips are below:

Do use Calendar invites or quick start meets with external attendees. Keeping these separate from Classroom helps ensure that learners only join Meets where it is appropriate.
Do use Classroom Meets when meeting with Learners.
Do have multiple staff as hosts if possible when learners are involved.
Do ensure you are the last to leave a Meet by removing all other participants or end the Meet for all.
Do ensure that all users are aware of local policies.

Do not invite groups of learners to Meets through Calendar. Classroom is more appropriate for this. All Classroom teachers are hosts by default.
Do not share Meet codes or URLs with learners, ask them to use the link within Classroom.
Do not just leave a Meet with learners left unattended.

Support on using Google Meet in this way is available through the following Google Help articles:
Google Meet in Classrooms
General Guidance

The video below also discusses how Meet can be integrated and used in this way with Classroom.

Some more general guidance and training for users is also available:

  Google Workspace Learning Center Google Workspace Training Videos
Google Meet https://gsuite.google.com/learning-center/products/meet/#!/ https://portal.synergyse.com/a/#videos/en/1486406974175

Guidance for Tenancy Admins

The configuration of Google Workspace in Glow means that individual users can be assigned delegated admin roles for their tenancies. These roles have been designed to give Glow customers/ local authorities as much control over their tenancies as possible. More information can be found on the Google Workspace admin roles page.

These roles may be useful for Glow customers/ local authorities to:

Features of Google Chat in Glow

Google Chat is available for teaching and non-teaching staff only and allows for one to one and group messaging. This is configured to make sure chats are only accessible by users within the domain and that the new Chat client is used (Classic Hangouts cannot be used through Glow).

Support is available though the Google Workspace Learning Center page.