Google Meet & Chat

Google Meet can be used to hold video meetings/web conferences and Google Chat can be used to message other users. All users should be aware of local privacy and safeguarding policies before making use of this service.

Features of Google Meet in Glow

  • Only teaching and non-teaching staff can initiate Meets. Learners can only join these. All attendees in a Meet can share their video or screen.
  • Google Chat is enabled for staff only.
  • Only meeting creators and calendar owners can mute or remove other participants in a meeting.
  • As meeting hosts, teaching and non-teaching staff will have access to moderation tools that can prevent others from using the chat functionality or sharing their screen. All attendees are allowed to do this by default.
  • Teaching and non-teaching staff will be able to record Meets. This is not an automatic feature and all participants should give permission for this before recording. A prompt will be shown as a reminder of this before recording starts.
  • Meeting participants will not be able to re-join meetings once they have ended unless the host rejoins first.
  • Using Classroom Meet links is recommended where learners are present. The Classroom links can only be used by internal users and the associated Meet code will expire when the Meet ends and the last person has left or the teacher has ended the call.
  • Up to 100 attendees can join a Meet.
  • External meeting participants (through join codes or meeting urls) will not be able to join a Meet unless the host accepts the join request.
    • All anonymous users are blocked for Google Meet by default for G Suite for Education tenancies. This prevents participants from sharing a link publicly to encourage anonymous users to request access.

A detailed step by step guide is available to support educators using Meet with learners. Classroom Meets are recommended for this.

Some hints and tips are below. Please remember to use the step by step guide for more information.

Do use Classroom Meets when meeting with learners
Do record Meets if required but make sure you have attendees permission
Do ensure you are the last to leave a Meet by removing all other participants or end the Meet for all
Do ensure that all users are aware of local policies
Do not invite learners to Meets through Calendar unless you have the need for an external contributor
Do not share Meet codes or URLs with learners
Do not just leave a Meet with learners left unattended

Support on using Google Meet in this way is available through the following Google Help articles:

Google Meet in Classrooms
Google Meet Nicknames and General Guidance
Google Meet Recording
Google Meet Streaming

The video below also discusses how Meet can be integrated and used in this way with Classroom.

Some more general guidance and training for users is also available:

  G Suite Learning Center G Suite Training Videos
Google Meet https://gsuite.google.com/learning-center/products/meet/#!/ https://portal.synergyse.com/a/#videos/en/1486406974175

Guidance for Tenancy Admins

The configuration of G Suite in Glow means that individual users can be assigned delegated admin roles for their tenancies. These roles have been designed to give Glow customers/ local authorities as much control over their tenancies as possible. More information can be found on the G Suite admin roles page.

These roles may be useful for Glow customers/ local authorities to:
Use Vault to support incident investigations
Use Reports and Audit logs to check user activity

Google Chat

Google Chat is available for teaching and non-teaching staff only and allows for one to one and group messaging. This is configured to make sure chats are only accessible by users within the domain and that the new Chat client is used (Classic Hangouts cannot be used through Glow).

Support is available though the G Suite Learning Center page.