Google Meet & Chat

Google Meet can be used to hold video meetings/web conferences and Google Chat can be used to message other users. All users should be aware of local privacy and safeguarding policies before making use of this service. Google Chat is enabled for staff only.

Features of Google Meet in Glow

  • Only teaching and non-teaching staff can initiate Meets. Learners can only join these. All attendees in a Meet can share their video or screen. There can be up to up to 100 attendees in total in a Meet.
  • Host Management allows hosts to mute or remove participants in a meeting, limit who can share their screen, limit who can send chat messages, limit video sharing and end the Meet for all. There can be up to 25 hosts included from the total attendees.
  • Using Classroom Meets is recommended where learners are present. All teachers are automatically co-hosts for these and the Meet will only start when a host joins. Classroom members can join once a Meet starts and any external guests must be admitted by a host.
  • Quick Access settings can be used by hosts to control how attendees access. The default for this is OFF which means the Meet will not start until a host joins. Hosts can toggle this setting on a Meet by Meet basis.
  • Uninvited external meeting participants will not be able to join a Meet unless the host accepts the join request. An invited guest is someone added from the Meet or who has a Calendar invite.
  • Hosts should always make sure external guests are expected before allowing them to join. Join requests will show if someone is external or not.
  • If your local authority/establishment has not opted-in to unauthenticated access then all anonymous users are blocked from Google Meets in Glow.
  • If your local authority/establishment has unauthenticated access enabled then external participants do not need a Google account to join the meeting.

Some hints and tips are below:

Do use Calendar invites or quick start Meets with external attendees. Keeping these separate from Classroom helps ensure that learners only join Meets where it is appropriate.
Do use Classroom Meets when meeting with Learners.
Do have multiple staff as hosts, if possible, when learners are involved.
Do use the participant list to check attendees. Use the remove attendee option if required.
Do use the host controls as required. This will let you limit attendee screen sharing, video and chat.
Do ensure you are the last to leave a Meet by removing all other participants or end the Meet for all.
Do ensure that all users are aware of local policies.

Do not invite groups of learners to Meets through Calendar or quick start Meets. Classroom is more appropriate for this. All Classroom teachers are hosts by default.
Do not share Meet codes or URLs with learners, ask them to use the link within Classroom.
Do not publish links to your meetings on public websites or Twitter as this could attract unwanted attendees. Share them using channels where you know they will more likely get to the correct people e.g. via email.
Do not change the default quick access setting. This along with other meeting controls this will help to ensure that learners are not left unattended in meetings with external people.
Do not allow learners into Meets with external guests before the other guests join. This will mean you can verify if guests are the people you expect.

Support on using Google Meet in this way is available through the following Google Help articles:
Google Meet in Classrooms
General Guidance

The video below also discusses how Meet can be integrated and used in this way with Classroom.

Some more general guidance and training for users is also available:

  Google Workspace Learning Center Google Workspace Training Videos
Google Meet https://gsuite.google.com/learning-center/products/meet/#!/ https://portal.synergyse.com/a/#videos/en/1486406974175

Guidance for Tenancy Admins

The configuration of Google Workspace in Glow means that individual users can be assigned delegated admin roles for their tenancies. These roles have been designed to give Glow customers/ local authorities as much control over their tenancies as possible. More information can be found on the Google Workspace admin roles page.

These roles may be useful for Glow customers/ local authorities to:

Features of Google Chat in Glow

Google Chat is available for teaching and non-teaching staff only and allows for one to one and group messaging. This is configured to make sure chats are only accessible by users within the domain and that the new Chat client is used (Classic Hangouts cannot be used through Glow).

Support is available though the Google Workspace Learning Center page.