Accessibility Statement

This accessibility statement applies to glowconnect.org.uk.

This website is run by Education Scotland.

It is designed to be used by as many people as possible.

You should be able to:

  • Use your web browser to change colours, contrast levels and fonts
  • zoom in up to 200% without loss of information
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA, and VoiceOver)
  • access the website using a mobile or tablet device.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know that some parts of this website are not fully accessible. For example:

  • most PDF documents are not fully accessible to screen reader software.

Feedback and contact information

We are always looking to improve the accessibility of this website.

If you find any problems not listed on this page, or think we’re not meeting accessibility requirements, please contact enquiries@glow.scot with details of the problem you have encountered.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Website and Mobile Applications)(No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you are not happy with how we respond to your complaint, please contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Education Scotland is committed to making this website accessible, in accordance with the Public Sector Bodies (Website and Mobile Applications)(No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the areas of non-compliance listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons:

Non-compliance with the accessibility regulations

PDFs and other documents

Some document formats such as PDF, MS Word and Excel may not be fully accessible. Where is is in our capability to do so, we plan to either fix these or replace them with accessible HTML pages.

Disproportionate burden

Some of the older PDF, MS Word, Excel and PowerPoint documents on this website do not meet accessibility standards (e.g. they may not be structured in a way that is accessible to a screen reader). This does not meet WCAG 2.2 Success Criterion 4.1.2.

We have assessed the resources and time required to fix or replace all of these documents. Due to the volume of documents, the significant time and staff resources this would require, and the fact that some of these documents were not created by Education Scotland, we believe that it would be a disproportionate burden to update them all.

Where possible, we will ensure that any essential content is available in another accessible format on request.

Content that is not within the scope of the accessibility regulations

PDF documents

Accessibility regulations do not require us to fix PDF or other documents published before 23rd September, 2018 if they are not essential to providing our services. Any new documents we publish will meet accessibility standards.

Video captions

We do not plan to add captions to videos produced by Education Scotland prior to September 2020 because these are exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 17th September, 2020. It was last reviewed on 2nd July, 2025.

Accessibility tests by the Scottish Government Web Accessibility team to check against WCAG 2.2 AA success criteria were carried out on 13th January, 2025. A representative sample of pages from this website were reviewed. All recommendations from this review were implemented.

Internal reviews of this website are ongoing, including use of automated accessibility testing tools. We will continue to seek and deliver solutions to the limitations noted above.

This statement will be reviewed annually.