If you are a Glow administrator, you will be able to carry out tasks that other users cannot. This includes:

• Resetting a user’s Glow password;
• Resetting year group / whole class passwords;
• Adding and re-arranging tiles on the Launch Pad;
• Managing Glow accounts including creating user accounts, downloading usernames and passwords, disabling or deleting accounts; and assigning a grace period
• Managing establishment transfers.

A written guide for Glow administrators provides further details of how to do all of the above.