Glow contacts

Accounts for Glow are managed at local level. If you work in a local authority, schools, college or university (Faculty of Education) then it is your own establishment that can create an account for you.

Local Authority Contact
Aberdeen City Council Email  learntechteam@aberdeencity.gov.uk
Aberdeenshire Council Contact Graeme Slapp graeme.slapp@aberdeenshire.gov.uk
Angus Council Contact your school Glow coordinator or email glow@angus.gov.uk
Argyll and Bute Council Contact your Glow Key Contact  gary.clark@argyll-bute.gcsx.gov.uk
City of Edinburgh Council Contact your ICT Coordinator or email digital@ea.edin.sch.uk
Clackmannanshire Council All Clackmannanshire staff and pupils have a glow account generated via Seemis. Staff should speak to their SMT, office staff, or log an IT helpdesk call. Pupils should ask their teacher.
Comhairle nan Eilean Siar Contact Eileanan Siar Glow support at: ecs.mis@cne-siar.gov.uk
Dumfries and Galloway Council Contact Dumfries and Galloway Glow support at: miss@dumgal.gov.uk
Dundee City Council Accounts are created as part of the process of creating Curriculum Network logins, please contact your school office.
East Ayrshire Council Contact the ASM account holder within your school or email Gary Neilson  gary.neilson@east-ayrshire.gov.uk
East Dunbartonshire Council School staff should contact the central council helpdesk.
East Lothian Council Contact the central curricular ICT team if no local school staff have taken on the administration role
East Renfrewshire Council Contact your ICT Coordinator.
Falkirk Council If there is no member of staff in school able to assist then please contact your ICT Helpdesk
Fife Council Email  glow.fife@fife.gov.uk
Glasgow City Council Contact your school’s Glow Accounts and Services Manager (ASM). This is usually a member of your schools office team or speak to your Head Teacher
Highland Council A Glow account is available for all Highland Council school based staff and all pupils and Glow logins are connected directly to the user entry within SEEMiS. Please check with your school to ensure your SEEMiS details are up to date and then contact the Highland Council Service Desk on 01463 253150 for account details.We supply guest accounts for Highland Council staff not registered in a school on production of a current Disclosure or PVG certificate. Please contact the Highland Council Service Desk on 01463 253150 for details. Education Scotland currently do not allow accounts for parents
Inverclyde Council Contact the school account manager.
Midlothian Council Contact learning.technology@mgfl.net
Moray Council Contact the Moray Council helpdesk for your accounts.
North Ayrshire Council Each school has an Account Manager (ASM) who can provide accounts. If you do not know who this is, email rosslynlee@north-ayrshire.gov.uk
North Lanarkshire Council Contact your Glow Account Administrator within your school, otherwise contact wiprouk@service-now.com
Orkney Islands Council Contact your local helpdesk. If you still have problems contact graham.bevan@orkney.gcsx.gov.uk
Perth and Kinross Council Contact your school ASM account holder. If you do not have one contact glowadmin@pkc.gov.uk
Renfrewshire Council Accounts should be automatically created but if any problems contact jay.smith@renfrewshire.gcsx.gov.uk or ross.mclauchlan@renfrewshire.gov.uk
Scottish Borders Council Contact the central Glow administration otherwise contact Catherine.thomson@scotborders.gov.uk
Shetland Islands Council Key contact is stephenrenwick@shetland.gov.uk
South Ayrshire Council Accounts are managed at each school, if you have a local Glow Champion then they will also be able to help. If you need further help contact lynn.robertson@south-ayrshire.gov.uk
South Lanarkshire Council School accounts are managed by the ICT Coordinator within the establishment. For other enquiries please contact slcglowsupport@glow.sch.uk who will forward your request.
Stirling Council Some schools have a local Glow contact who can create accounts, otherwise contact slavinp01s@stirling.gov.uk
West Dunbartonshire Council If you would like your Glow details re-sent to your OurCloud account, please complete this form: https://goo.gl/forms/knW24gEdd5itJfjO2

Alternatively contact support@ourcloud.buzz from your corporate email.

West Lothian Council Contact your school key person for Glow, if you do not know who that is then contact laura.compton@westlothian.org.uk
University Contact
University of Aberdeen Key contact is l.j.stephen@abdn.ac.uk
University of Dundee Key contact is d.p.robertson@dundee.ac.uk
University of Glasgow Students should contact their programme coordinator. Staff should contact Hector.Towers@glasgow.ac.uk.
University of West of Scotland Key contact is catriona.oates@uws.ac.uk
Edinburgh University Key contact is dougbu@staffmail.ed.ac.uk
Stirling University Key contact is stephanie.connolly1@stir.ac.uk
Strathclyde University Key contact is keith.falconer@strath.ac.uk
College Contact
Argyll College Accounts are managed from within the college and are available for staff.
Ayrshire College Accounts are managed from within the college and are available for staff.
Borders College Accounts are managed from within the college and are available for staff.
City of Glasgow College Accounts are managed from within the college and are available for staff.
Dumfries and Galloway College Accounts are managed from within the college and are available for staff.
Edinburgh College Please contact Glow@edinburghcollege.ac.uk for log-in details.
Fife College Accounts are managed from within the college and are available for staff.
Forth Valley College Please contact the centre coordinator to request a login.
Glasgow Clyde College Please contact jedmonstone@glasgowclyde.ac.uk for a Glow account.
Glasgow Kelvin College Accounts are managed from within the college and are available for staff.
Inverness College UHI Accounts are managed from within the college and are available for staff.
Moray College UHI Accounts are managed from within the college and are available for staff.
New College Lanarkshire Accounts are managed from within the college and are available for staff.
North East College Accounts are managed from within the college and are available for staff.
Perth College UHI The Quality Unit manages Glow accounts for staff. Please contact them for details.
Sabhal Mor Ostaig UHI Accounts are managed from within the college and are available for staff.
South Lanarkshire College Anyone in the College who wants a Glow password should make the request by sending an email to: Quality@slc.ac.uk
West College Scotland Accounts are managed from within the college and are available for staff.
West Highland College UHI Accounts are managed from within the college and are available for staff.
West Lothian College Accounts are managed from within the college and are available for staff.
Other Stakeholders Contact
Independent Schools Accounts are managed in each school.