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Glow Annual Survey 2018

Each year the Glow team run a survey to collect feedback from users about Glow and digital technology more broadly. The survey results help to ensure our offering continues to evolve in line with the needs of the education system.

The survey is split into two sections, one section for school staff and the second aimed at learners. The survey results are completely anonymous and no personal data is captured.

The survey is now live and we encourage you to complete it. Please also share this with your colleagues and encourage them to do the same. The survey is open until the end of June.

School staff – please complete the survey via this link –

Learners – please complete the survey via this link –

Last year we had a high number of responses to the survey and this year we look to make that number even higher. Thank you for your feedback and for helping shape the future of Glow.

Glow Blogs update

At the end of last year we asked you for feedback on Glow Blogs and what functionality you would like added. Initially we had planned to release an update to Glow Blogs in the summer to upgrade WordPress and to implement some of the suggestions that we had received from the survey. This release is shaping up to include some big changes. It has therefore been decided to delay this release including the user suggested features, until the winter. More info will be posted on Glow Connect as we move closer to updating Glow Blogs. We look forward to sharing more info then on what these exciting new changes mean to all Glow users.

Glow Meet moving from Adobe Connect to Microsoft Skype for Business

Glow Meet provides the ability to communicate with Glow users in other locations by providing VoIP calling, instant messaging and web conferencing abilities. This can be used for one-to-one communication or group conferencing with a number of Glow users throughout the country.

From April, our Glow Meet service will move from being powered by Adobe Connect to the Microsoft Skype for Business platform.

This decision to move to Skype has been made based on feedback from stakeholders. For more information on how you can use the new Glow Meet and the benefits it offers visit our help page –

To help all our Glow users with the transition to using Microsoft Skype for Business, we have produced user guides. These inform users how to use the new Glow Meet and the different options available including scheduling, joining, opening and managing a meeting.

For any users with questions about using Skype for Business for Glow Meet please contact your Glow Key Contact or email the Glow team at

G Suite for Education – National roll-out guidance

Following many months of planning and a successful pilot period at the end of last year, we are pleased to announce G Suite for Education is now available nationally to all Local Authorities, college’s, independent school’s, national organisation’s and TEI’s who sign the Memorandum of Understanding to use Glow. Those users who were part of the pilot testing period will continue to have access with no further action required.

This is an exciting development for Glow as we continue to grow in offering world class, industry leading productivity packages to help our learners and teachers take advantage of digital tools and capabilities.

Requests to opt-in to gain access to G Suite for Education in Glow must come through a Glow Key Contact.  See for Glow contacts in each area. Glow Key Contacts can email to request to opt-in.

More information on what G Suite and how you can start taking advantage of everything it offers is available here –

Technical requirements are available on the technical help page: