Category: Uncategorized

We need to talk to teachers and families with school age children about getting help with Glow!

We need to talk to 8 –12 teachers, and 8 –12 families with school age children from 23rd November until mid-December 2020. The session will be by phone or video call. It will last for no more than one hour. Teachers and families can choose a day and time that suits them.

We will give a £20 Amazon eGift card as a thank you to each teacher and family that takes part.

You do not have to be a Glow user to take part.

  • Calls with teachers will take place in their own time outside of working hours.
  • A parent or carer must apply and must be there during a call with children.

This is for a study about getting information, help, and support, for Glow. It  will help us design better support services for Glow. It is for a project on The Digital Learning and Teaching programme at Education Scotland.

Teachers: apply here

Parents or carers: apply here

Further Information

Welcome back to the start of the new term

Glow Connect Image

Welcome back to the start of the new term. Over the coming weeks we will be showcasing the resources available on Glow Connect and beyond to help you get the most out of Glow for online learning and teaching.

There will be regular posts on our @GlowScot Twitter account so keep an eye out for these. These will include quite start guides and refreshers on how to get started to help users get the best out of Glow.

Users may also find our contingency planning page useful.

Glow Collaborative Review

We are about to embark on a review of the Glow services. We would like to learn more about how you are using Glow, for learning and teaching, collaboration and communication, both inside and outside of the classroom. The information you provide will help us shape Glow for the future and we will share our findings with all Glow Customers.

If you like to be involved in this review and would be happy for us to get in contact please complete the form available at the following link:

We look forward to hearing from you.

The Glow Team

Glow Blogs Housekeeping Update

In December we let you know about a Glow Blogs housekeeping exercise we’re carrying out to free up some space and keep the service running well.

Work is progressing and we have now archived older Glow Blogs that haven’t been used for a number of years. Following this, around the end of April 2019 we will permanently delete these from the system to free up space and help improve overall performance.

If your Glow Blog is archived but you want to continue using it you have the opportunity to restore it back to the live environment. Simply email your Glow Key Contact before the end of April 2019 and they will raise a service call on your behalf. Otherwise there’s nothing you need to do.

Thanks for your help and happy blogging.

The Glow Team

Retiring Legacy URLs in Glow

Please be aware that the following legacy Glow URLs have now been retired.  Since the current version of Glow was implemented in 2014, these legacy URLs have been redirected to the current appropriate address.

If have any links or bookmarks stored that point to the legacy URLs, please change them to the current URLs listed in the table below:

Legacy Current


Kind Regards,

Glow Service Management Team