Month: March 2018

Glow Meet moving from Adobe Connect to Microsoft Skype for Business

Glow Meet provides the ability to communicate with Glow users in other locations by providing VoIP calling, instant messaging and web conferencing abilities. This can be used for one-to-one communication or group conferencing with a number of Glow users throughout the country.

From April, our Glow Meet service will move from being powered by Adobe Connect to the Microsoft Skype for Business platform.

This decision to move to Skype has been made based on feedback from stakeholders. For more information on how you can use the new Glow Meet and the benefits it offers visit our help page – https://glowconnect.org.uk/glow-meet-using-skype-for-business/

To help all our Glow users with the transition to using Microsoft Skype for Business, we have produced user guides. These inform users how to use the new Glow Meet and the different options available including scheduling, joining, opening and managing a meeting. https://glowconnect.org.uk/skype-for-business-guides/

For any users with questions about using Skype for Business for Glow Meet please contact your Glow Key Contact or email the Glow team at enquiries@glow.gov.uk

G Suite for Education – National roll-out guidance

Following many months of planning and a successful pilot period at the end of last year, we are pleased to announce G Suite for Education is now available nationally to all Local Authorities, college’s, independent school’s, national organisation’s and TEI’s who sign the Memorandum of Understanding to use Glow. Those users who were part of the pilot testing period will continue to have access with no further action required.

This is an exciting development for Glow as we continue to grow in offering world class, industry leading productivity packages to help our learners and teachers take advantage of digital tools and capabilities.

Requests to opt-in to gain access to G Suite for Education in Glow must come through a Glow Key Contact.  See https://glowconnect.org.uk/glow-contacts/ for Glow contacts in each area. Glow Key Contacts can email enquiries@glow.gov.uk to request to opt-in.

More information on what G Suite and how you can start taking advantage of everything it offers is available here – https://glowconnect.org.uk/g-suite-for-education/

Technical requirements are available on the technical help page: https://glowconnect.org.uk/help-with-glow/technical-help/

RM Unify Launch Pad notifications now live

A new feature is now available in Glow to all RM Unify Administrators as a way to provide notifications to all users on important announcements such as when a new app is made available to staff and/or students, when planned school network maintenance is due to take place and as a tool to send informal reminders to groups of users.

Users – Look for the bell icon on the RM Unify Launch Pad header. If there are notifications to read, the bell icon is coloured yellow, and clicking on it will then display the notifications.

Glow notifications

To find out more read the RM Unify Notifications FAQ on Glow Connect: https://glowconnect.org.uk/wp-content/uploads/2018/03/RM-Unify-Launch-Pad-Notifications-FAQ-PDF.pdf